Mpo121 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and safeguard your information.
Six core pillars that demonstrate mpo121's serious commitment to protecting the personal data of every Malaysian member
All data transmitted between your device and mpo121's servers is protected by 256-bit SSL encryption – the same security standard used by leading banking institutions in Malaysia.
Member personal data is stored on secured servers accessible only to authorised mpo121 personnel. All access is logged and periodically audited by our internal security team.
Every mpo121 member has the right to access, amend, download, or delete their personal data at any time via the account panel or by contacting our support team.
Mpo121 never sells, rents, or trades members' personal data to any third party for commercial purposes. Your data belongs to you, and you alone.
All data management practices at mpo121 are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance audits on an annual basis.
You can choose which types of marketing communications you wish to receive from mpo121 — promotional emails, SMS, or WhatsApp notifications — and may unsubscribe at any time.
Summary: mpo121 respects your privacy. We only collect data necessary to operate our services, never sell your data to third parties, and give you full control over your personal information. Please read this document in full to understand your rights as an mpo121 member.
This Privacy Policy ("Policy") is published by mpo121 ("we", "Platform") and applies to all users and members of the mpo121 platform in Malaysia. This document sets out transparently how mpo121 collects, processes, stores, discloses, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy forms part of the overall agreement between you and mpo121 and should be read together with Terms & Conditions us. By registering for or using the mpo121 platform, you consent to the collection and processing of your personal data as described in this Policy.
Mpo121 takes our responsibilities as a data controller seriously. We are committed to ensuring that the data we collect is kept to the minimum necessary, remains relevant, and is used only for the purposes clearly stated in this document. Your trust is our most valuable asset, and we will never take lightly the confidence you place in us when sharing your personal information with mpo121.
Mpo121 collects various categories of personal data depending on how you interact with our platform. Below is a comprehensive list of data we may collect:
| Data Category | Specific Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/Passport number | Identity verification (KYC), legal compliance |
| Contact Data | Email address, Malaysian phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank name, account number, e-wallet details (Touch 'n Go, GrabPay, DuitNow) | Deposit and withdrawal processing |
| Login Data | Username, password (stored in hashed form) | Identity verification and account security |
| Verification Documents | MyKad copy, utility bills, bank statements | KYC process and withdrawal verification |
When you use the mpo121 platform, our systems automatically collect the following technical data:
In some cases, mpo121 may receive your personal data from legitimate third-party sources, including payment gateway providers such as FPX or Touch 'n Go, identity verification agencies for KYC requirements, and analytics service providers that help us enhance the platform experience.
Mpo121 only uses your personal data for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent first.
Note: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting mpo121 support. Opting out of marketing communications does not affect important account-related communications.
Mpo121 does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, in the course of delivering our services, mpo121 may share your personal data with the following categories of third parties under limited and controlled circumstances:
Mpo121 works with select third-party service providers to support platform operations, including:
All third-party service providers are required to sign strict data processing agreements and are only permitted to use your data for the specific purposes agreed upon with mpo121.
Mpo121 may disclose your personal data to Malaysian government authorities or law enforcement when required by law, court order, or directive from a competent authority. In such cases, we will notify you where permitted to do so under applicable law.
mpo121 will not share your personal data with third-party advertisers, marketing companies, or data brokers for any purpose without your explicit prior consent.
The mpo121 platform uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform performance. The following are the types of cookies we use:
These cookies are essential to the core functionality of the mpo121 platform and cannot be disabled. They include login session authentication cookies, CSRF security tokens to protect your account from cyber attacks, and cookies that remember your language and region settings.
These cookies help us understand how members interact with the platform — which pages are most popular, where users encounter issues, and how we can improve the overall experience. All data collected is aggregated and does not identify any individual personally.
These cookies allow the mpo121 platform to remember your preferences — such as favourite games, display settings, and communication preferences — so you don't have to reconfigure them each time you log in.
You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the mpo121 platform. For more information on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to the respective browser's support documentation.
Mpo121 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:
If You Suspect a Security Breach: Please contact the mpo121 security team immediately at support@mpo121.my or via live chat. Change your account password immediately and enable two-factor authentication if you have not already done so.
Mpo121 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. The following outlines our data retention guidelines:
Once the retention period expires, mpo121 will securely delete or destroy your personal data using industry-recognised methods, or convert it into anonymised form that can no longer be linked back to you personally.
As an mpo121 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you within 21 working days.
Request the correction of any inaccurate or outdated personal data in our records.
Request the deletion of your personal data when it is no longer required, subject to legal obligations.
Object to the processing of your data for direct marketing or profiling purposes at any time.
Request your personal data in a structured, machine-readable format for transfer.
Withdraw consent for data processing at any time without affecting processing that has already taken place.
To exercise any of the above rights, please contact mpo121's Data Protection Officer by email support@mpo121.my with the subject line "PDPA Privacy Rights Request". mpo121 will respond within 21 business days from the date the request is received.
The mpo121 platform is intended for individuals aged 18 and above. mpo121 does not knowingly collect personal data from children or minors under the age of 18. Should we discover that personal data has been collected from someone under 18, we will promptly delete that data and close the account in question.
If you believe that someone under the age of 18 has registered an account on mpo121, please contact us immediately at support@mpo121.my so we can take immediate action.
The mpo121 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the mpo121 platform. mpo121 is not responsible for the privacy practices or content of any third-party websites accessed through links found on our platform.
We recommend reading the Privacy Policy of every third-party website you visit, especially before providing them with any personal information.
Mpo121 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Whenever the Privacy Policy is updated, the "Updated" date at the top of this page will be revised to reflect the latest version.
For significant amendments that affect how we use your personal data, mpo121 will notify members via email or in-platform notification at least 14 days before the changes take effect. Your continued use of the mpo121 platform after the amendment effective date constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way mpo121 handles your personal data, please contact our Data Protection Officer (DPO) via:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you are dissatisfied with mpo121's response to your privacy request. Further information about the JPDP is available on the official website of the Ministry of Communications and Digital Malaysia.
Our team is Malay-speaking and ready to help you understand your privacy rights. Feel free to reach out — we're here to ensure your experience with mpo121 is safe, transparent, and enjoyable.